SHIPPING & RETURNS
All orders are shipped within 72 hours Monday - Friday 8 am - 5 pm. If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. The rate charged for the shipping of your order is based on the weight of your product and location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
You may return you VDips Power Station product within 14 days upon receipt. Returns will be charged a return shipping fee of $250 plus a 10% restocking fee. Because of the size and weight of the VDips Power Station, we do not offer a refund for any shipping or delivery charges you may have paid to receive your product. Returning your product may incur additional charges for ordinary wear and tear or damage caused by improper use, mis-assembly or accidents.